What can I say about 2011? As I read all the Christmas wishes and wind ups from affiliates, friends and family I think I should do the same as there are a lot of people to thank for the success of the last 12 months.
Family & Friends
My family and friends have shown unwavering support for what I do for which I am truly thankful. There is not a week that goes by that a new idea is not fired my way. For them to not only support me in what I decide to do but come up with great ideas for the future, how can I not possibly be inspired by their undying dedication to my business.
Staff & Contractors
My staff have played a crucial role in moving my business from ‘working from home’ to establishing my business location in Liverpool, NSW this year. I would like to make a special mention of Loretta Stewart, my Business Development Manager, who has moved on to other work but for Hospitality Brainwave, got out there into the community and put us on the map. Her dedication through good times and quiet times has helped my business get to where it is today, and I thank her and her family for their support.
My design team are phenomenal and are always working around the clock to put some fantastic designs together for our clients. They are doing such a great job that we have branched that section of the business off calling it Brainwave Designs, which is growing by the day.
My team of contractors working all around NSW & VIC, thank you! We have trainers and Mystery Shoppers everywhere and they have done a fantastic job for us always showing a high standard of work. I would also like to thank Katrina for taking on Newcastle and doing a great job up there – opps I might have blown your cover! Stephen & Jodi in Victoria for working on the Mystery Customer Program in your neck of the woods, thank you.
Affiliates
Over the past 12 months our business has built strong partnerships with a number of key industry companies. Gavin Bucket & Sarah Lewis of Registered Training Organisation Prime Skills and the Gourmet Guardian, have been vital in the growth of Hospitality Brainwave and are only a phone call away. Their professionalism and dedication to food safety is of the highest standard I have ever worked with, and am honoured to say that they are affiliated with Hospitality Brainwave.
I would also like to thank the whole team at Registered Training Organisation William Angliss Institute Sydney, for letting me be part of their fantastic team. Their new location at Surry Hills has so many opportunities for students and they have a fresh, flexible outlook on learning that works with the student. I’m looking forward to seeing them grow in 2012.
We have also joined the team at the Macarthur Community College and look forward to being part of some great courses in 2012.
Clients
Where do I start with my clients, there are so many! I have had the pleasure of watching small businesses grow and prosper themselves over the last 12 months and am also looking forward to new businesses grow into 2012. We have also trained individuals to help get them on track to a hospitality career, and wish them all the best.
To sum up….
There are affordable ways to improve your business and get it out there, you need to be open to change, open to new ideas and want to grow your business to be able to succeed during quiet times. Your staff are important, and therefore training is essential….as someone wise once said “Knowledge is Power” – give your staff and your business the power. Best wishes to all for 2012.
Kristie Tsakiris
Owner, Consultant, Trainer & Assessor
