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Tag Archives: Customer Service
Jordons Seafood Restaurant will Fight Back!
It was only recently that our Business Development Manager, Loretta Stewart, wrote a review on Jordons Seafood at Darling Harbour. (CLICK HERE to read Review) As most people have now heard they will be shutting their doors on Tuesday 12th … Continue reading
Posted in From Kristie, Great Businesses, Lastest News
Tagged Business, Customer Service, Jordan, Jordon Seafood, Seafood
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Professional Name Badges
Do you want that professional look for your staff? Why not invest in professional name badges. There are a range to choose from at a price to meet every budget.
Posted in From Kristie, Products
Tagged Customer Service, Hospitality, Recruitment and Staffing, Restaurant, Staff
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Bulong Estate Winery Cellar Door & Restaurant
‘The food was excellent, could not fault the quality or quantity’ Areas Analysed During the Mystery Diner Visit Reservation System Customer Service Atmosphere & Ambience The Menu & Wine List Cleanliness & Hygiene http://www.bulongestate.com.au 70 Summerhill Road Yarra Junction Victoria
Posted in Mystery Diner
Tagged Customer Service, Mystery Diner, Restaurant, Yarra Valley
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Don’t Call Me Sweetheart…..
It has been long taught that greetings such as darl, love, cobber and sweetheart – just to name a few, are no longer suitable to use when serving customers. Some may not agree with me, and they are welcome to … Continue reading
Posted in Consulting Tips, From Kristie, Staff, Training
Tagged Business, Customer, Customer Service, Education and Training, Hospitality, Hospitality Industry, Restaurant, Staff, Tips
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Mystery Customer Program
Sometimes it is hard to know what is happening in your business from a ‘customers’ perspective. It is however, one of the most important aspects to a successful business. It is said that the following represents why customers leave: 68% … Continue reading
Posted in Consulting Tips, From Kristie
Tagged Business, Customer, Customer Service, Hospitality, Hospitality Industry
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Narooma NSW a Review
I recently took a business trip down to the spectacular coastal town of Narooma, NSW. As I drove in the weather was amazing and the town was pumping with people here, there and everywhere! The positive vibe was contagious. Tourists were flocking to … Continue reading
Posted in From Kristie, Reviews
Tagged Business, Customer, Customer Service, Horizon Apartments, Narooma, New South Wales, Tourism
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Lack of Respect ….
“There is no respect for others without humility in one’s self” – Henri Frederic Amiel
The Big Picture
What he had meant by the ‘big picture’ was that you could actually ‘feel’ the business….. Continue reading
