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Tag Archives: Restaurant
“No Show Charge” – Sydney Restaurants
It was reported by Elizabeth Meryment, Sunday Telegraph, recently about the newest concept for Sydney Restaurants, to charge a ‘No Show’ Fee. As a restaurant manager myself over previous years, I must say I totally agree with the concept, although … Continue reading
Posted in Consulting Tips, From Kristie, Lastest News
Tagged bookings, Food, Labour, No Show Charge, No Show Fee, reservations, Restaurant, Restaurant Management, Sunday Telegraph, Sydney, Wage
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Professional Name Badges
Do you want that professional look for your staff? Why not invest in professional name badges. There are a range to choose from at a price to meet every budget.
Posted in From Kristie, Products
Tagged Customer Service, Hospitality, Recruitment and Staffing, Restaurant, Staff
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Bulong Estate Winery Cellar Door & Restaurant
‘The food was excellent, could not fault the quality or quantity’ Areas Analysed During the Mystery Diner Visit Reservation System Customer Service Atmosphere & Ambience The Menu & Wine List Cleanliness & Hygiene http://www.bulongestate.com.au 70 Summerhill Road Yarra Junction Victoria
Posted in Mystery Diner
Tagged Customer Service, Mystery Diner, Restaurant, Yarra Valley
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Don’t Call Me Sweetheart…..
It has been long taught that greetings such as darl, love, cobber and sweetheart – just to name a few, are no longer suitable to use when serving customers. Some may not agree with me, and they are welcome to … Continue reading
Posted in Consulting Tips, From Kristie, Staff, Training
Tagged Business, Customer, Customer Service, Education and Training, Hospitality, Hospitality Industry, Restaurant, Staff, Tips
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A new, sustainable vue
Plans for the new Vue de Monde restaurant, located on the 55th floor of Melbourne’s Rialto Tower, are well underway and owner/chef Shannon Bennett has sustainability front of mind. The restaurant, which is moving from Normanby Chambers in Little Collins … Continue reading
Posted in From Kristie, Sustainability Project
Tagged Recycling, Restaurant, Sustainability
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Prepare to Book Ahead for a Table in Sydney!
Can’t get a weekend table at Sydney’s leading restaurants? Blame it on MasterChef. The city’s finest eateries are still reaping the rewards of having their head chefs whip up dishes on the hit reality show, with weekends at many booked … Continue reading
Posted in From Kristie
Tagged Guillaume Brahimi, John Fink, MasterChef, Matt Moran, Peter Gilmore, Restaurant, Sydney, Tetsuya's
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